Shipping Policy
At Keen Footwear, we are committed to delivering your hiking shoes promptly and securely. Please review our shipping policies below for details on processing times, shipping methods, and costs.
Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
- Standard Shipping:
Delivery within 5–7 business days within the United States. - Expedited Shipping:
Available at checkout for faster delivery, typically 2–3 business days.
Shipping Costs
- Shipping fees are calculated at checkout based on your order size, destination, and shipping method.
- Free standard shipping is available on orders over $75.
Order Tracking
- Once your order ships, you will receive a confirmation email with a tracking number to monitor your package.
International Shipping
- Currently, we only ship within the United States. We are working to expand our shipping options internationally.
Shipping Address
- Please ensure your shipping address is accurate and complete. Keen Footwear is not responsible for delays or lost packages due to incorrect addresses.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at [email protected] or call +1 419-254-8041 so we can assist you.
Thank you for choosing Keen Footwear. We look forward to getting you geared up for your next adventure!