Frequently Asked Questions (FAQ)

Q1: What sizes do your hiking shoes come in?
A: Our hiking shoes are available in men’s sizes US 6–13 and women’s sizes US 5–11.

Q2: Are your hiking shoes waterproof?
A: Many of our models feature waterproof or water-resistant materials designed to keep your feet dry in wet conditions. Please check the product details for specific features.

Q3: How do I choose the right hiking shoe for my needs?
A: Consider the terrain and type of hiking you plan to do. For rugged trails, we recommend our high-cut or all-terrain models, while our lightweight hiking shoes and hiking sandals are perfect for easier paths and warmer weather.

Q4: What is your return policy?
A: We offer a 30-day return policy on unused products. Please contact our customer service team at [email protected] for return instructions.

Q5: How long does shipping take?
A: Standard shipping typically takes 5–7 business days within the U.S. Expedited options are available at checkout.

Q6: Can I track my order?
A: Yes! Once your order ships, you will receive a tracking number via email.

Q7: How can I contact customer support?
A: You can reach us by phone at +1 419-254-8041 or by email at [email protected]. We’re happy to assist you with any questions or concerns.